.support-hero{background-color:var(--jvl-black);justify-content:center;align-items:center;min-height:300px;display:flex;position:relative;overflow:hidden}.support-hero-bg{background:linear-gradient(135deg,#1d1d1bf2 0%,#84bd00b3 100%);position:absolute;inset:0}.support-hero-svg{opacity:.06;width:100%;height:100%;position:absolute;top:0;left:0}.support-hero-content{z-index:1;text-align:center;color:#fff;padding:60px 20px;position:relative}.support-hero-content h1{margin-bottom:15px;font-size:2.8rem}.support-hero-content p{color:#fffc;max-width:600px;margin:0 auto;font-size:1.15rem}.step-indicator-bar{border-bottom:1px solid var(--jvl-light-grey);z-index:50;background-color:#fff;padding:16px 20px;position:sticky;top:60px}.step-indicator-inner{flex-wrap:wrap;justify-content:center;gap:12px;max-width:900px;margin:0 auto;display:flex}.step-btn{border:2px solid var(--jvl-light-grey);cursor:pointer;background:#fff;border-radius:12px;align-items:center;gap:10px;padding:10px 20px;transition:all .2s;display:flex}.step-btn:hover{border-color:var(--jvl-green)}.step-btn.step-active{border-color:var(--jvl-green);background-color:#84bd0014}.step-circle{background-color:var(--jvl-light-grey);width:28px;height:28px;color:var(--jvl-grey);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:.8rem;font-weight:700;display:flex}.step-active .step-circle{background-color:var(--jvl-green);color:#fff}.step-text{text-align:left}.step-label{color:var(--jvl-black);font-size:.9rem;font-weight:600}.step-desc{color:var(--jvl-grey);font-size:.75rem}.step-section{padding:40px 20px}.step-content{max-width:900px;margin:0 auto}.step-header{text-align:center;margin-bottom:30px}.step-header h2{margin-bottom:10px;font-size:1.6rem}.step-header p{color:var(--jvl-grey);max-width:600px;margin:0 auto}.faq-categories{flex-direction:column;gap:12px;display:flex}.faq-category-card{border:1px solid var(--jvl-light-grey);border-radius:10px;overflow:hidden}.faq-category-header{cursor:pointer;text-align:left;background:#fff;border:none;align-items:center;gap:12px;width:100%;padding:18px 20px;display:flex}.faq-category-header:hover{background-color:#fafafa}.faq-cat-icon{background-color:var(--jvl-green);color:#fff;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:.85rem;font-weight:700;display:flex}.faq-cat-text{flex:1}.faq-cat-title{color:var(--jvl-black);font-weight:600}.faq-cat-subtitle{color:var(--jvl-grey);font-size:.82rem}.faq-cat-chevron{color:var(--jvl-grey);font-size:1.2rem;transition:transform .2s}.faq-questions-container{border-top:1px solid var(--jvl-light-grey)}.faq-question-item{border-bottom:1px solid var(--jvl-light-grey)}.faq-question-item:last-child{border-bottom:none}.faq-question-btn{cursor:pointer;text-align:left;background:#fafafa;border:none;align-items:flex-start;gap:10px;width:100%;padding:14px 20px 14px 52px;font-size:.92rem;display:flex}.faq-question-btn:hover{background-color:#f0f0f0}.faq-q-icon{color:var(--jvl-green);flex-shrink:0;width:20px;font-size:1.1rem;font-weight:700}.faq-q-text{color:var(--jvl-black);font-weight:500}.faq-answer{color:var(--jvl-grey);background:#fff;padding:16px 20px 20px 82px;font-size:.9rem;line-height:1.7}.faq-answer strong{color:var(--jvl-black)}.faq-answer ul,.faq-answer ol{padding-left:20px}.faq-answer li{margin-bottom:4px}.support-prompt-box{text-align:center;background:var(--jvl-light-grey);border-radius:12px;margin-top:30px;padding:30px}.support-prompt-box p{color:var(--jvl-grey);margin-bottom:15px}.ai-chat-container{border-radius:12px;margin-bottom:30px;overflow:hidden;box-shadow:0 4px 20px #0000001a}.ai-chat-header{background:var(--jvl-black);color:#fff;align-items:center;gap:12px;padding:14px 20px;display:flex}.ai-bot-icon{background:var(--jvl-green);border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.ai-chat-header-text{flex:1}.ai-chat-title{font-size:.95rem;font-weight:600}.ai-chat-subtitle{opacity:.7;font-size:.75rem}.ai-chat-status{align-items:center;gap:6px;display:flex}.ai-status-dot{background:#22c55e;border-radius:50%;width:8px;height:8px}.ai-status-label{opacity:.7;font-size:.78rem}.ai-chat-iframe{border:none;width:100%;height:500px}.distributor-help-box{border:1px solid var(--jvl-light-grey);background:#fff;border-radius:12px;margin-bottom:30px;padding:30px}.distributor-help-box h3{text-align:center;margin-bottom:20px}.distributor-help-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;display:grid}.distributor-help-item{color:var(--jvl-grey);align-items:center;gap:10px;padding:10px;font-size:.9rem;display:flex}.distributor-check{color:var(--jvl-green);font-weight:700}.contact-quick-bar{flex-wrap:wrap;gap:16px;margin-bottom:30px;display:flex}.contact-quick-item{border:1px solid var(--jvl-light-grey);color:var(--jvl-black);border-radius:10px;flex:1;align-items:center;gap:12px;min-width:200px;padding:16px 20px;text-decoration:none;transition:border-color .2s;display:flex}.contact-quick-item:hover{border-color:var(--jvl-green)}.contact-quick-icon{font-size:1.4rem}.contact-quick-label{color:var(--jvl-grey);font-size:.75rem}.contact-quick-value{color:var(--jvl-green);font-weight:600}@media (max-width:768px){.step-indicator-inner{gap:8px}.step-btn{padding:8px 14px}.step-desc{display:none}.faq-question-btn,.faq-answer{padding-left:20px}}